Shipping

Shipping Information

All orders are shipped from our UK warehouse the next working day. In some cases there are locations we simply cannot ship to. If this happens we will contact you as an emergency and fully refund for your goods. Depending on your location we rely on several different couriers to deliver your order as soon as possible this could be USPS, UPS, FedEX, DHL or normal post. 

Custom Fees

We are not responsible for any custom fees that may occur, when purchasing our products you consent that one or more of your packages may be shipped to you and you may get a custom fee when they arrive in your country.

We provide Free Shipping on all orders.

*Estimated Delivery Times*

Shipping times & rates - United Kingdom:

Royal Mail 2nd Class Signed For - 2-5 Business Days | Free

Royal Mail Express Shipping £80+ Order Value | 1 Business Day

Shipping times & rates - International:

Royal Mail Standard Shipping - 7-14 Business Days | Free

Royal Mail International Tracked Shipping - 5-7 Business Days | £9.75

Royal Mail International Tracked Shipping £80+ Order Value - 5-7 Business Days | FREE

We are proud to offer free shipping for all of our customers, please bare with us on shipping times as we are very busy. Our time frames are normally faster than stated. 

Order Cancellation

Please note that we are unable to make any changes or cancellations once the order has been placed. Once the order has arrived, please contact our Customer Support Team at rosslsupplyuk@gmail.com if you have any questions.

Countries we do not ship to:

Morocco

Russia

Unclaimed Packages

If for any reason your package has been unclaimed and has been returned to us there will be a $8 restocking fee.